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24/7 Telephone Support

IBS provides your business with expert telephone support, 24 hours a day, 7 days a week, 365 days a year. Our tele-support specialists are courteous, extremely knowledgeable, and dedicated to giving you the answers you need to keep your workflow moving along.

On-site Support

While many IT challenges can be reconciled via the telephone, IBS understands that sometimes you need professional on-site help and fast. With IBS, you get that kind of service, any time of day or night. Our IT-support technicians are always on call, so when you need us, we're there for you guaranteed.

Live Web-based Support

A truly modern support solution, IBS' web-based live support enables full remote-desktop sharing between your business' employees and IBS' support specialists. The program downloads in seconds as a temporary Internet file from the Web, and enables live chatting, mutual mouse and keyboard control (screen sharing), virtual whiteboard, and file transferring all in real time.
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